|
|
|
Are You Hearing Everything Your Customer, Peer, Boss, Supplier Isn't Saying?
Only 7% of what we say is verbal! The other 93% is nonverbal! How do you think Dr. Phil got his start? Reading the nonverbal communication of prospective jurors as a jury consultant. And that's why he's not afraid to call someone on a lie on his...
Choosing a Good Spanish English Translation Dictionary
English Spanish dictionaries come in all shapes, sizes, specialties, and mediums. There are paperback dictionaries, medical dictionaries, desktop dictionaries, electronic dictionaries, good dictionaries, and bad dictionaries. All the options can...
Taking Care of Busines... E-mail
In this digital day and age, communicating through email is getting more and more important. This is of course also true for customer service and help desks.
Looking at the incoming stream of calls I see a growing trend of email...
The 10-Step Resume Critique
Your resume will generally receive a 15- to 30-second scan upon first review by an employer. With that in mind, it is critical that your resume -- your "paper handshake" -- makes a positive first impression and compels the reader to put your...
The Power Of Words: How The Right Language Can Make You Shine
It’s been said time and again that “the difference between the right word and the almost right word is the difference between lightning and the lightning bug.”
We may know this to be true, but how does it relate to the world of business and...
|
|
| |
|
|
|
|
|
|
"What Is Executive Presence?"
"What Is Executive Presence?" by Roberta Prescott
Often our clients refer someone to us for Executive Coaching with a glowing description such as "This is one of our most valued and brilliant employees …. But …. he or she needs "Executive Presence", or as one client said "He's so low-key he's invisible. Give him "Executive Swagger".
Yet when asked to explain what they mean, their responses remind me of the Supreme Court's comments on pornography - - that it's difficult to define, but you'll know it when you see it.
From our successful interviews and coaching of hundreds of executives, here are some common traits of those who do project Executive Presence: They radiate confidence, poise and authority; they know how to connect with others; and, most important, they build on their own strengths and are genuine.
Following is a 5-point plan to help you build on YOUR strengths so that you project an impression of Executive Presence that matches your abilities:
1. Use your body language and visual image to convey confidence
·Stand and walk tall
·Use steady eye contact, not eye-darting
·Give a crisp handshake, not a dead fish
·Lean forward and be engaged in meetings. Don't fidget or play with your palm pilot
·Keep gestures subdued
·Be perfectly groomed and crisp
2. Develop an authoritative voice
·Use a low-pitched
voice
·Place your voice down at the end of a sentence
·Speak with energy
·Eliminate a monotone and verbal distractions such as "um" and "basically"
·Slow down your speaking rate. Have the confidence to pause.
3. Avoid tentative language such as
·"I think ... "; "I guess ... "; "kind of ... "; "maybe ... "
·"I'm not sure if you'll like this, but ... "
4. Keep your message simple and clear
·Cut to the chase
·Think first, then talk. Don't share your internal debate with others
·Talk big picture, not details
5. Connect with others
·Become aware of your effect on others by observing and responding to their body language
·Listen more than you talk. Let others know that you value their opinion
·Take advantage of "hallway conversations" to connect informally
© Roberta Prescott
You can freely reprint this article if you include the following resource box: "Roberta Prescott is the President of The Prescott Group, (http://www.theprescottgroup.com). Visit the site for more information about our communication services and programs."
About the Author
Roberta Prescott is the President of The Prescott Group, an Executive Development firm, specializing in communication and presentation skills. Check our web page, http://www.theprescottgroup.com for information about our communication programs and services.
|
|
|
|
|
|
