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Emotional Development and Self Esteem in Children
Emotional and Social Development
Many theorists have suggested the emotional development of a
child, or the core of one's self esteem needs to be understood
and fostered at home and in the classroom. Teachers and parents
should focus on...
Handling Redundancy
Why did you leave your last job? It’s a question that, following redundancy, many job applicants stumble around hopelessly with as they attempt to convince the interviewer that they wanted to leave when in fact they know that redundancy is more...
How to Identify Qualities Employers Want – The Top Ten Traits as shown in Handwriting
Find out how to identify personal qualities and characteristics of job applicants (or yourself), with one of the most accurate tools for measuring soft skills. A look at the traits most in demand with Employers, and how to identify them from...
Introduction to Performance Coaching
Not too long ago ship captains could actually whip sailors who disobeyed orders; managers could fire workers on the spot for virtually any reason, or even no reason at all; and students could be expelled from school for any minor infraction of the...
The Goals of Leadership Coaching and Partnerships
Webster’s Dictionary describes a “partner” as an ally or an association built around common interests and goals. A partnership denotes a joint venture, a relationship built on equal status (rather than inequality). Mutual consent and...
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Courtesy In The Workplace--"Can You Say, Thank You?"
”Thank You” is such a beautiful phrase. When you say, thank you, it makes a world of difference. Recent research suggests that discourtesy in the workplace is rapidly becoming an increasing dilemma for businesses and organizations. Workplace incivility is growing, including an increase in bad manners, rudeness, coarseness, vulgarity, and a lack of respect.
In 1999, researchers Pearson, Andersson, and Porath at The University of North Carolina Business School determined that incivility in the workplace can impact company profits due to lost productivity and employee turnover. Their studies indicated the significance of this impact as follows: people who experience rude behavior on the job quit their jobs (12%), lose work time (52%), and deliberately decrease their work effort (22%). However the most disturbing result was that over 78% of those surveyed said that this kind of behavior has worsened in the past decade.
Why Say, “Thank You?”
- It demonstrates that you value courtesy and good manners. Saying thank you for something you have received, no matter how small is a great way to communicate. It shows understanding and encourages a positive reception and acceptance.
- It promotes good health and a successful lifestyle. Extending common courtesy to others demonstrates maturity and a healthy self-esteem.
- It is fundamental to strong interpersonal relationships and in building rapport. It really doesn’t take much to be cordial to others by saying please and thank you as you carry out business and job responsibilities.
How to Form a Thank You Habit
- Learn and practice proper work etiquette. Get back to
basics and focus on how you can make your workplace a more pleasant environment for all—bosses, workers, and customers. Acknowledge in some way each person you meet even if it is only with eye contact, a nod or smile.
- Concentrate on creating pleasant and agreeable experiences for everyone who interacts with you. Be gracious and considerate. Watch for uncivil behavior. Every day you are presented with situations that allow you to show common courtesy and consideration to others. Be proactive and take advantage of every opportunity to be cordial.
- Minimize any “It’s-All-About-Me” tendencies. Instead “Do unto Others as You Would Have Them Do Unto You” by displaying empathy and finding opportunities to increase your connection. Remember how it feels when someone insults you or is rude to you. Think about what you can do to improve civility in your work unit, team or department. Then, just do it!
- Be sincere and genuine. Your efforts must be honest and heartfelt. Being courteous comes not from your head but from your heart. If your actions do not match your words, then your efforts will be in vain.
Never underestimate the power of a Thank You! Take time to acknowledge and extend courtesy to someone today!
About the Author
Althea DeBrule, entrepreneur & seasoned human resources executive, has helped people achieve their career goals for more than 30 years. She is recognized for her bottom line and practical application of career transition & development strategies in a way that compels action. To discover how Althea can help you take your career to a new level, visit http://www.extreme-career-makeover.com/
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